Ethical and Environmental Group Policy
The Ethical Guidelines and Environmental Policy were adopted in December 2005 to guide the implementation of Eniro’s ethical and environmental vision throughout the Group.
The Ethical and Environment policies are summarised below. The Ethical Guidelines are divided into General Principles relating to business operations and Personnel Specific guidelines relating to the ethical conduct of staff.
Ethical Guidelines: General Principles
Ethical Guidelines: Personnel Specific Principles
Environmental Policy
Ethical Guidelines: General Principles
Laws, regulations and guiding principles
Eniro and its employees shall comply with all laws and regulations that govern its operations.
Human Rights
Eniro endorses the UN Universal Declaration of Human Rights and does not discriminate on the grounds of gender, age, ethnic background or sexual orientation.
Business ethics
Eniro shall be characterised by a high degree of integrity, professionalism and ethics in terms of its personnel and the businesses that the company is involved with.
Customer service
Eniro shall strive for long-term customer relations by respecting customers, providing clear, factual information and managing complaints.
Product content
Eniro shall only allow product content that is in accordance with legislation, regulations, signed commitments and the Group’s ethical standards.
Environmental issues
Eniro shall strive to reduce the negative environmental impact of its operations.
Ethical Guidelines: Personnel Specific Principles
General behavior
Personnel must carry out their responsibilities toward Eniro in a manner that upholds confidence in the company.
Insider information
Personnel must not take improper advantage of knowledge stemming from their position or relation with Eniro.
Impartiality
Personnel must not handle matters in which they or a relative have a personal interest, or act on behalf of a company other than Eniro in which they or a relative has a material interest.
Gifts from customers
Personnel shall not, in relation to their work at Eniro, offer, request or accept inappropriate gifts, payments or travel and neither shall persons closely related to them.
External engagements
Employees’ external engagements must not interfere with their ability to perform the duties and functions as an employee or undermine trust and confidence in Eniro.
Fair competition
Personnel should in no way participate in collaborations or act in a way that illegally reduces competition.
Note: Employees who are in doubt when applying Eniro’s Ethical Guidelines must contact their immediate superior with regard to what is ethically acceptable.
Environmental policy
Environmental legislation
Eniro must comply with environmental legislation, agreements and government requirements.
Minimising environmental impacts
Eniro products must have minimal health and environmental impacts and the company must continuously reduce its effects by improving environmental efficiency through targets and investing in new technology.
Environmental labeling
Eniro will provide environmental labeling on all relevant products.
Environmentally friendly suppliers
Eniro shall demand that suppliers meet Eniro’s environmental requirements and prioritise the purchase of environmentally friendly products.
Environmental business
Eniro will market environmental arguments based on facts and a holistic approach.
Environmentally conscious personnel
Eniro will promote the environmental consciousness of personnel through training, information and active participation in environmental initiatives.
Last updated: 2007-03-23